eXact Advertising Privacy Policy

FREQUENTLY ASKED QUESTIONS
ABOUT THE END USER LICENSE AGREEMENT
AND THE EXACT SOFTWARE

What does the eXact Software do?
eXact offers a number of software products free of charge, including FunGameDownloads and PhotoGizmo, to Internet users in exchange for permission to display our offers, discounts and/or advertisements. In conjunction with the above-mentioned software, eXact's ad supported software products provide users with valuable offers, discounts and/or advertisements. For example, "CashBackBuddy" allows you to receive rebates from participating online merchants. "Bullseye" delivers relevant contextual information to you in the form of comparison search advertisements, promotions and other content based on the URLs or search terms you enter when navigating the Internet. "eXact SearchBar" allows you to do comparison search from popular search engines quickly from a helpful browser toolbar.. "NaviSearch" delivers relevant search results to you in cases where you mistype a URL address. To learn more about our different products, which ones are best for you and how to download them, go to http://www.exactadvertising.com/consumers.html.

How do I uninstall the eXact Software?

If you are not running an adware removal product:

Go to the Start menu in the bottom left corner of your screen
Select either Settings/Control Panel, or just Control Panel
Select Add/Remove Programs
Scroll down to the name of the eXact Software product you want removed and choose "Remove"

You should note that removing one eXact Software product will not remove any other adware programs that you have downloaded. If you are running an adware removal product, you should note that using some adware removal product to uninstall the eXact Software do not completely or properly remove the eXact Software. eXact may store a cookie, computer file or other unique identifier on your computer to identify you and automatically repair or reinstall the eXact Software if any third party attempts to delete, disable or modify the eXact Software. The most effective way to uninstall our product and any other legitimate piece of software is to use the Add/Remove Programs function of Windows. If not uninstalled via "Add/Remove," eXact software may come back.

What is the difference between adware and spyware?
Adware is any software application that is offered to consumers for free or for a reduced charge in exchange for the user's agreement to receive advertising. It is installed on user's computers after the user has been given notice, and then consents to the installation. In addition, adware maybe readily uninstalled. Spyware is a software application that is installed on the user's computer without notice and without the user's consent as well as a software application that is difficult or impossible to remove. Spyware often gathers information from a user's computer without the user's consent and reports the information to the creator of the software or one or more third parties. There is no overlap between adware and spyware. eXact's Software is adware. eXact uses best reasonable commercial efforts to ensure that all users receive adequate notice and give their consent before any of its software products are installed on users' computers.

What if I believe that the eXact Software was installed on my computer without notice and consent?
Adware is normally downloaded as part of a software bundle via the Internet and it generates revenue to support other software applications. For example, if you want a free game or a free toolbar, the providers of these software applications will only allow you to download these applications at no cost if they can generate revenue from advertising. eXact enters into distribution agreements with these third party software application partners. Our distribution agreements require that the distribution partners obtain the "informed consent" of users before any eXact Software is installed. Users must be given conspicuous notice that the eXact Software is being installed and must consent to eXact's End User License Agreement. eXact actively monitors the churn rate of eXact Software uninstalls to determine if any distribution partners are downloading its software without adequate notice and consent. In addition, eXact investigates all complaints regarding software being uninstalled without adequate notice and consent. In the event a distribution partner is installing the eXact Software without adequate notice and consent and does not correct the problem, eXact terminates its distribution agreement with that partner. If you believe that you were not given adequate notice and consent, please contact general@exactadvertising.com.

What information does eXact collect from my use of the eXact Software?
eXact values its users and their concerns about privacy. Therefore, it engages in consistent information collection and disclosure practices and uses best reasonable commercial efforts to disclose those practices, including setting forth a privacy policy located at http://www.exactadvertising.com/privacypolicy.html. The privacy policy sets forth how eXact collects, uses stores and discloses information it obtains through your use of the eXact Software.

What if I have questions about the End User License Agreement, including the Privacy Policy, or the eXact Software, including questions as to how to uninstall?
You can contact eXact at http://www.exactadvertising.com/contact.html. eXact uses reasonable commercial efforts to respond to your email within one business day.