Support

How do I uninstall eXact’s software?

If you are not running an adware removal product

  • Go to your Start menu in the bottom left corner of your screen
  • Select either Settings\Control Panel, or just Control Panel
  • Select Add/Remove Programs
  • Find the product (see above names), and choose “Remove”

If you are running an adware removal product

You should stop using the adware removal product to uninstall our software, as most of these products do not completely or properly remove our software. The most effective way to uninstall our product and any other legitimate piece of software is via the Add/Remove Programs function of Windows. If not uninstalled via "Add/Remove," eXact software may not fully uninstall.

  • Go to your Start menu in the bottom left corner of your screen
  • Select either Settings\Control Panel, or just Control Panel
  • Select Add/Remove Programs
  • Find the relevant product name and choose “Remove”

What if I feel I’ve followed the instructions but still cannot remove the software?

Contact our Customer Support department:

Contact form

Email Address

Subject

Comments

What if I have questions about exact's End User License Agreement or Privacy Policy?
If you have questions about anything in our End User License Agreement or in our Privacy Policy, please contact eXact as follows:

Legal Department
eXact Advertising LLC
PMB2392
101 West 23rd St.
New York, NY 10011
FAX: 212.703.7280
E-mail: privacy@exactadvertising.com

 

For information requests, please fill out our contact form and we will contact you within two standard business days of submission. Thank you.

For information regarding removing eXact software, click here

Review our EULA FAQ

 

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